Delivery Information
Shipping Options & Timelines
Standard Delivery
- Spain: 2-3 working days (FREE for orders over €59)
- Europe: 5-7 working days (rates vary by country)
- International: 7-10 working days (customs fees may apply)
Express Delivery
Available for Spain and select European countries:
- Next business day delivery (order before 12pm)
- Additional €9.90 fee applies
Click & Collect
- FREE in-store pickup within 24-48 hours
- Select your preferred store at checkout
- Valid ID required for collection
Order Processing
- Dispatched within 24 hours on business days
- Tracking number provided via email
- Delivery attempts: 2 (then held at local post office)
Important Notes
- Delivery times are estimates, not guarantees
- Customs/duties are customer’s responsibility for international orders
- Signature may be required for delivery
- Outlet items follow standard delivery policies
Returns & Exchanges
- FREE returns within 30 days (except Outlet items: €1.95 fee)
- 1st size exchange FREE
- Items must be unworn with original tags
For full details, see our Returns Policy or FAQ section on CasaSShoes.com.